Start with Self. Connect with Others. Enhance Teamwork. Influence Change.
These elements are woven together throughout the Dale Carnegie Course®, enhancing both the mental change and the behavior change needed to achieve your goals and affect performance change within your organization and beyond.

Start with Self: Every change begins with the self. Deepening our understanding of our natural tendencies as humans and our need for belonging helps clarify why it takes active work by each of us to change. Gaining insight into our attitudes, opinions and thoughts helps us identify and confront our fears. Building our resilience and self-confidence enables us to engage in honest exchanges with ourselves and others. As we gain empathy, we develop a genuine desire to create an environment of trust. To accomplish this, this course addresses the following session objectives:

Discover how past experiences influence behavior
Recognize the impact negative stress has on our results and effectiveness
Commit to using concepts and principles to increase our ability to control stress and worry
Demonstrate a process to organize our thoughts when thinking on our feet
Strengthen our personal opinions
Learn from others how to confront our fears
Recognize that we can triumph over adversity
Apply the power of risk-taking
Become more open-minded to change and opportunity

Connect with Others: None of us works in a vacuum. The need to connect with others to build teamwork and influence begins with a genuine interest in others. Making strong connections is accelerated with the following session objectives:

Familiarity with the principles for improving human relations
A focus on people as individuals
The need to create a positive first impression
Use methods to recall names
Identify opportunities for improving professional relationships
Influence people through trust and respect

Enhance Teamwork: Strong skills for creating accountability and gaining cooperation helps ensure that people are prepared to speak up, communicate persuasively, look for common ground, discuss difficult topics on which they may disagree, identify when trust is broken, and restore it successfully. See how consistent application of the Human Relations Principles improves results. These session objectives help make that happen:

Persuasively communicate in a clear and concise way that moves people to action
Discover how relationships help us advance toward our goals
Communicate our ideas effectively even when we disagree
Achieve cooperation versus compliance
Discover the power of finding points of agreement
Discover how to coach for improved performance
Concentrate on the strengths of others
Discover the value of sincere appreciation
Develop skills in giving and receiving positive feedback

Influence Change: By having the confidence to speak up, persuade others to action, model desired attitudes and behaviors, we can influence others to change. In the Dale Carnegie Course, we will practice skills to meet these session objectives:

Communicate with strong and powerful feelings
Connect with others on an emotional level
Inspire others to think and act differently
Positively influence the attitudes of others
Use positive approaches when coaching people
Deal with challenging situations more effectively
Inspire and motivate others by communicating our visions
Commit to continuous improvement

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